Please note that returns can be requested within 14 days after receiving the package.
We will review your return request within 2 business day.
You will receive an email with the return instructions once your request is approved
Returns must be sent back to our logistic center in Seoul (shipping fee is at the customer's expense)
Important: if there is an issue with your order (wrong/defective item) contact directly our customer service with your order number and pictures so we can assist you.
We do not offer exchange, you will be refunded within 7 days after we receive your returned package.
Gift Card refund: You will be refunded the full paid amount for the merchandise (the shipping fee is not refundable, minimum order discount will be deducted)
Credit Card refund: You will be refunded the full paid amount for the merchandise minus a $2 restock fee per item (the shipping fee is not refundable, minimum order discount will be deducted)